1.Website Use

The Website and its content are intended for users who are at least 18 years of age and located in the United States. By using the Website, you represent and warrant that you are of legal age to form a binding contract and that all registration and purchase information you submit is accurate and truthful.

Quietova grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for your personal, non-commercial purposes, subject to these Terms. All content on the Website—including text, graphics, logos, images, product descriptions, and software—is owned by or licensed to Quietova and is protected by United States and international intellectual-property laws. You may not reproduce, distribute, modify, or create derivative works from any portion of the Website without our prior written consent.

2.Privacy & Security Disclosure

Your privacy matters to us. Our collection, use, and disclosure of personal information in connection with the Website and your purchases are described in our Privacy Policy. By using the Website, you consent to the practices described in the Privacy Policy. We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information; however, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

3.General Conditions and Website User Conduct Restrictions

When using the Website, you agree that you will not:

• Use the Website in any manner that violates any applicable law or regulation;
• Attempt to gain unauthorized access to any portion of the Website, other accounts, or any systems or networks connected to the Website;
• Interfere with or disrupt the Website, servers, or networks, including by transmitting viruses, malware, or other harmful code;
• Use any robot, spider, scraper, or other automated means to access the Website or collect information from it;
• Resell, duplicate, or exploit any product or portion of the Website for commercial purposes without our written authorization; or
• Submit false, misleading, or fraudulent information, including in connection with any order or promotion.

We reserve the right, in our sole discretion, to refuse service, terminate accounts, cancel orders, or limit quantities purchased when we believe conduct violates these Terms or applicable law.

4.Account Registration

To purchase products, manage a subscription, or access certain features, you may be required to create an account. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us promptly at support@quietova.com if you suspect any unauthorized use of your account. We are not liable for any loss arising from your failure to safeguard your credentials.

5.Notice Regarding Personal Use of Products, and Accuracy of Information

Quietova products are intended solely for your personal use as dietary supplements and should be used only as directed on the product label.

These statements have not been evaluated by the Food and Drug Administration. Quietova products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.

The information provided on the Website is for general informational purposes only and is not medical advice. It is not a substitute for the advice of a physician or other qualified healthcare provider. You should consult your physician before using any Quietova product, particularly if you are taking medication, have a medical condition, or have any concerns about your health. Quietova products are not intended for use by anyone under 18 years of age, or by individuals who are pregnant or nursing, without first seeking medical advice.

While we work to ensure that product descriptions, ingredients, pricing, and other information on the Website are accurate, we do not warrant that such content is error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

6.Modifications to the Website and Services

We may modify, suspend, or discontinue any aspect of the Website or Services—including products, pricing, promotions, and features—at any time and without notice. We may also update these Terms from time to time. When we do, we will revise the “Effective date” above, and the updated Terms will apply to your continued use of the Website and any orders placed after the change. We encourage you to review these Terms periodically.

7.Payment

You agree to pay all charges incurred by you or on your behalf through the Website, at the prices in effect when the charges are incurred, including applicable taxes and shipping fees. You represent that you are authorized to use the payment method you provide. By submitting payment information, you authorize Quietova and its third-party payment processors to charge your selected payment method for the total amount of your order, including any recurring charges for subscriptions as described in Section 9. If your payment cannot be processed, we may suspend or cancel your order or subscription.

8.Order Placement and Acceptance

Your submission of an order constitutes an offer to purchase. All orders are subject to acceptance by Quietova, and we may, in our sole discretion, decline or cancel any order—including after an order confirmation has been sent—for reasons such as product unavailability, errors in pricing or product information, or suspected fraud. An order confirmation email acknowledges that we received your order; it does not constitute our acceptance. A contract of sale is formed only when we ship the product to you. If we cancel an order after you have been charged, we will issue a refund to your original payment method.

9.Subscriptions

Quietova offers optional subscription plans that provide recurring deliveries of products at the frequency and price displayed at checkout. By enrolling in a subscription, you authorize Quietova to automatically charge your payment method on a recurring basis at the stated frequency and price until you cancel.

There is no long-term commitment. You may cancel, pause, skip a shipment, or change the frequency, products, or delivery date of your subscription at any time before your next renewal date by logging into your account portal or by emailing support@quietova.com. Changes take effect on orders that have not yet been processed; charges already incurred or orders already in fulfillment cannot be canceled. Subscription pricing and benefits are subject to change, and we will provide notice of any material change before it applies to a future renewal. You can manage your plan anytime from Manage Subscriptions.

10.Shipping

We ship within the United States. Estimated delivery times and shipping costs are provided at checkout and are estimates only, not guarantees. Title and risk of loss for products pass to you upon our delivery of the products to the carrier. We are not responsible for delays caused by carriers, weather, customs, or other circumstances beyond our reasonable control.

11.Delivery Confirmation

Tracking information, where available, is provided for your convenience, and carrier delivery records (including “delivered” status) are considered confirmation that a shipment has been delivered. If your tracking shows delivery but you have not received your package, please contact us at support@quietova.com within a reasonable time so we can help investigate with the carrier.

12.Returns and Refunds

We stand behind your rest with a 30-night money-back guarantee. If you are not satisfied with your Quietova purchase, you may request a refund within 30 days of delivery—even on opened products. To start a return, contact us at support@quietova.com with your order number, and our team will guide you through the process. Refunds are issued to the original payment method after your request is approved. Full details are available on our Returns & Refunds page. This guarantee applies to purchases made directly through quietova.com.

13.Social Media

Quietova maintains pages and profiles on third-party social-media platforms. Your interactions on those platforms are governed by the respective platform’s terms and policies in addition to these Terms. Content posted on our social channels is for general informational and promotional purposes and does not constitute medical advice. We are not responsible for content posted by third parties on our social-media pages.

14.Disclaimer of Warranties

The website, services, and products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Quietova disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the website will be uninterrupted, secure, or error-free, or that any product will achieve any particular result. No advice or information obtained from Quietova creates any warranty not expressly stated in these Terms.

15.Disclaimer of Liabilities

To the fullest extent permitted by law, in no event shall Quietova, its officers, directors, employees, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or related to your use of the website, services, or products, whether based in contract, tort, strict liability, or otherwise, even if advised of the possibility of such damages. Quietova’s total aggregate liability for any claim arising out of or relating to these terms, the website, or any product shall not exceed the amount you paid to Quietova for the product giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

16.Dispute Resolution by Mandatory Binding Arbitration and Class Action Waiver

Please read this section carefully. It affects your legal rights.

You and Quietova agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or any Quietova product—whether based in contract, tort, statute, or otherwise—shall be resolved by final and binding individual arbitration, rather than in court, except that either party may bring an individual claim in small-claims court if it qualifies.

The arbitration will be administered by a recognized arbitration provider under its applicable rules and will take place in the State of California, or another mutually agreed location, or by remote means. The arbitrator’s decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver. You and Quietova agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person’s claims or preside over any form of class or representative proceeding.

30-Day Opt-Out. You may opt out of this arbitration agreement by sending written notice to support@quietova.com within 30 days of first accepting these Terms. Your notice must include your name, the email and address associated with your account, and a clear statement that you wish to opt out of arbitration. If you opt out, the remaining provisions of these Terms will still apply.

17.Third-Party Websites and Links

The Website may contain links to third-party websites or resources. Such links are provided for your convenience only. We do not control and are not responsible for the content, products, or practices of any third-party site, and the inclusion of a link does not imply our endorsement. Your use of third-party websites is at your own risk and subject to their terms and policies.

18.Testimonials, Reviews, and Other Submissions

If you submit a review, testimonial, photo, comment, or other content to Quietova or our social channels (“Submissions”), you grant Quietova a worldwide, perpetual, irrevocable, royalty-free, transferable license to use, reproduce, modify, publish, and display the Submission in any media for marketing and other business purposes, without compensation to you. You represent that you own or have the rights to the Submission, that it is truthful and reflects your honest experience, and that it does not violate the rights of any third party. Testimonials reflect individual experiences and are not a guarantee that you will achieve the same results.

19.Digital Millennium Copyright Act (DMCA) Notice

Quietova respects the intellectual-property rights of others. If you believe that content on the Website infringes your copyright, please send a written notice to support@quietova.com that includes: (a) an electronic or physical signature of the copyright owner or authorized agent; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the allegedly infringing material and its location; (d) your contact information; (e) a statement that you have a good-faith belief that the use is not authorized; and (f) a statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on the copyright owner’s behalf.

20.Electronic Communications

By using the Website, creating an account, or making a purchase, you consent to receive communications from us electronically—including emails, text messages (where you have opted in), and notices posted on the Website. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing. Message and data rates may apply to any text-message program, and you may opt out at any time as described in the applicable communication.

21.Assignment

You may not assign or transfer these Terms, or any rights or obligations under them, without our prior written consent. Quietova may freely assign or transfer these Terms, in whole or in part, without restriction. These Terms inure to the benefit of and are binding upon the parties and their permitted successors and assigns.

22.No Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Quietova. A waiver of any breach or default will not constitute a waiver of any subsequent breach or default.

23.No Agency Relationship

Nothing in these Terms creates any agency, partnership, joint venture, employment, or franchise relationship between you and Quietova. Neither party has the authority to bind the other or to incur obligations on the other’s behalf.

24.Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions, which will continue in full force and effect.

25.Termination

We may suspend or terminate your access to the Website or your account at any time, with or without cause and with or without notice, including if we believe you have violated these Terms. Upon termination, your right to use the Website will immediately cease. Sections of these Terms that by their nature should survive termination—including those relating to intellectual property, disclaimers, limitations of liability, dispute resolution, and these general provisions—will survive.

26.Entire Agreement

These Terms, together with our Privacy Policy and any additional terms or policies referenced herein or presented at the point of sale, constitute the entire agreement between you and Quietova regarding the Website, the Services, and your purchases, and supersede all prior or contemporaneous understandings and agreements, whether written or oral. These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-laws principles, and, subject to Section 16, you consent to the exclusive jurisdiction and venue of the state and federal courts located in California.

27.Questions or Additional Information

If you have questions about these Terms or your order, please reach out—we’re here to help. You can also visit our Help Center.